Posted by multichannelmerchant.com Written by- Mike O’Brien
A year and a half after first testing the program in Los Angeles and Chicago, Kohl’s will start accepting Amazon returns in July for free at its 1,150 stores in the 48 continental U.S. states, even without a box or label.
Kohl’s says that “eligible Amazon items” can be returned free of charge, no matter the reason and regardless of whether they’re boxed for shipping, based on Amazon’s return policy. It will package and send them all back to Amazon returns centers. According to Kohl’s, 80% of the U.S. population lives within 10 miles of one of its stores.
