How Better Inventory Visibility Makes Customers Happy and Boosts the Bottom Line

Article from multichannelmerchant.com

By Chris Anton

Rising consumer expectations for order speed and accuracy continue to compel ecommerce fulfillment centers to achieve greater order efficiency. Although smoother fulfillment powers more seamless delivery, on its own it’s not enough to satisfy consumers.

Today’s shopper wants visibility into the entire order fulfillment process – from accurate availability at purchase to tracking information during shipment. Fulfillment visibility is no longer a nice-to-have but a must-to-compete in ecommerce and improve your bottom line.

Consider these ways increased inventory visibility improves customer satisfaction and company revenue:

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Author: Amy Robinson- Business Development Manager

Business Development Manager

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