In 2017, we saw a tremendous number of changes happen in the retail industry. Artificial intelligence and virtual/augmented reality were just starting to take flight in terms of marketing to customers.
Amazon bought Whole Foods, changing how we thought about grocery as a whole. Voice ordering was all people could talk about as products like Amazon Echo and Google Home were changing the way people shop.
We saw Walmart take aim at Amazon with its checkout-less stores, its offer of free two-day shipping, testing in-home grocery delivery and partner with Google to making it possible for customers to voice order. The list goes on here….